Shipping Policy
Free Shipping
Enjoy free shipping on all orders above ₹398. Orders below ₹398 have a flat shipping fee of ₹49.
Delivery Time
Metro cities: 3-5 business days. Other areas: 5-7 business days. Remote areas may take up to 10 days.
Delivery Coverage
We deliver across India through our trusted logistics partners. Enter your pincode at checkout to confirm.
Order Tracking
Track your order in real-time. You'll receive tracking information via email once your order ships.
Processing Time
Orders are processed within 1-2 business days. Orders placed after 2 PM IST may be processed the next business day. You'll receive an email confirmation once your order is shipped with tracking information.
Shipping Partners
We partner with reputable logistics providers to ensure safe and timely delivery of your order. The delivery partner may vary based on your location for optimal delivery times.
Delivery Attempts
Our delivery partner will make up to 3 delivery attempts. If delivery is unsuccessful after 3 attempts, the order will be returned to us. Please ensure someone is available to receive the package at the provided address.
Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging. We'll arrange for a replacement or refund at no additional cost.
Contact Us
For shipping inquiries, contact us at zenso.care@gmail.com or call +91 98456 78213.